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CRDB - Cambodian Rehabilitation & Development Board (NGO / Non Profit / Social Service)
**Functions / Key Results Expected Under the overall guidance and direct supervision of director of Information Management department, ICT Support Officer will be tasked to take the following responsibilities:-Install and configure computer hardware, software and other peripherals,-Monitor and maintain computer systems and networks,-Troubleshoot and solve system and network issues such as anti-virus, internet connection,-Set up new user accounts and emails, and dealing with password issues,-Maintain data by making back up and disaster recovery,-Provide technical support to all users,-Assist to maintain and update organization’s website,-Assist to maintain VoIP phone system,-Assist to develop and enhance comprehensive system infrastructure to meet organization’s growth,-Support or Participate in meetings, workshops, and other events as assigned,-Prepare and submit individual work plan and quarterly performance progress report to department’s head on timely basis,-Perform other duties required by department’s director.
Full Time | Phnom Penh | Non-Executive | Tech and Helpdesk Support
CamboCorp (Information Technology / Digital)
- Install and configure OS such as: Windows server, VMWare, software application- Troubleshoot IT equipment such as: Malfunctioning PC, Antivirus, Spyware, Manage Switch Cisco, Router Mikrotek, Fortinet, Firewall, WiFi AP, Scanner & Printer, CCTV, Fingerprint, Internet and other office application.- Maintain network connection: LAN, WAN, Wireless and Internet with ISP (troubleshooting routing connection)- Knowledge in CCTV Camera, Telephone System (PABX) and troubleshooting- Provide technical support to all customers - Create and maintain comprehensive documentation- Daily report the assign duty- Good in communication- Willing to work, and highly commit - Other tasks assigned by supervisor- Electrician in Autocad ELV.Job Duties :- Bachelor’s degree in Computer Science or related field - Minimum 1 year experience in troubleshooting the hardware & software installation- Knowledge about Camera Security and Finger Print- Knowledge and experiences with MikroTik, Cisco, and Windows Server & Client- Excellent team-working ability and also can work independently- Being honest, patient and hard working- Being able to speak and write in English Benefit:- We will provide more training opportunity, locally or oversea.- We offer year-end double pay, annual leave, holiday, gasoline as well as development opportunities in our exciting environment to the right candidate.
Full Time | Phnom Penh | Senior Executive | Tech and Helpdesk Support
Fish & Co Restaurant (Food and Berverage)
-Install, setup, Configuration Computer Window Server Local Area Network.-Provide technical assistance support incoming queries issues to computer.-Maintain daily of computer/Printer/Scanner/CCTV/Access Door/Finger Print-Controlling POS system.-Management maintenance company software and company social Media.-Troubleshoot Internet, e-mail, networks, applications head and branches.-Respond email messages customers seeking help.-Provide problem-solving staff’s software hardware.-Install, modify, repair computer hardware software.-Run diagnostic programs resolved problems.-Install computer peripherals users.-Website supporting.
Full Time | Phnom Penh | Junior Executive | Tech and Helpdesk Support
Cogetel Limited (ONLINE) (Telecommunication)
• Facilitate technical support on a variety issue• Review, analyze and evaluate various network / system issue• Escalate the issue to next level if necessary• Report operational achievements and progress to operation manager on regular basic include statically analysis and improvement of action plans• Follow up with unsatisfied customers to ensure issues are resolved and the customer satisfied• Identify the issue within the Access Network both reactive and proactive• Guide and drive initiatives on ensuring availability and security of Access Network• Prepare technical proposal including written technical description, estimating project, level of effort and creating schedules• Work with other Departments to ensure operational consistency.
Full Time | Phnom Penh | Senior Executive | Tech and Helpdesk Support
Cogetel Limited (ONLINE) (Telecommunication)
• Provide daily report to Technical Support Leader Team• Support & Maintenance customer• Research and E-Learning for find new technology• Available for standby at weekend.
Full Time | Svay Rieng | Junior Executive | Tech and Helpdesk Support
Today Communication (Telecommunication)
The Technical Support Officer does network monitoring, troubleshooting, and technical support for customer connection issues. He communicates with other engineers and technicians inside and outside the organization to provide issue resolution in a prompt manner. Responsibilities The Technical Support Officer will be responsible for the following duties:- Take service calls and troubleshoot problems- Provide technology support Today ISP customers and follow up on tickets.- Be the first line of technical support. Act as a liaison between customers and the company engineers.- Complete evening technology tasks as defined by the Technical Manager- Monitor network status, ensure smooth operation of equipment.
Full Time | Phnom Penh | Non-Executive | Tech and Helpdesk Support
Active People's Microfinance Institute (Banking / Finance / Insurance / Investment)
- Prepare and maintain IT operation, IT Security and IT planning;- Managing corporate IT infrastructure includes Core Micro-Finance system, producing system, Internet connectivity, Wireless connectivity, Windows Server 2003/2008/2010, WAN and LAN maintenance, virus protection, license tracking, phone system and security;- Set up, repairing and configure Computer hardware and software for employee use, performing or ensuring proper installation of cable, operation systems and appropriate software; and other related devices;- Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support;- Develop training materials and procedures, and/or train users in the proper use of hardware and software;- Maintenance and configure VPN connection between Head Office and branches;- Performs miscellaneous job-related duties as assigned.
Full Time | Phnom Penh | Junior Executive | Tech and Helpdesk Support
Sinh Hak Houts Home Mart (Electrical and Electronics)
*** Detail Job Description IT technical support officers maintain the computer systems of small to mid-size organizations, ensuring that they run smoothly and providing technical support and advice to computer users.*** Responsibility List- installing and configuring computer hardware, software, systems, networks, printers and scanners- planning and undertaking scheduled maintenance upgrades- talking to clients and computer users to determine the nature of problems- responding to breakdowns- investigating, diagnosing and solving computer software and hardware faults- repairing equipment and replacing parts- supervising junior engineering and technical staff- agreeing timescales- obtaining replacement or specialist components, fixtures or fittings- checking computer equipment for electrical safety- maintaining records of software licenses- managing stocks of equipment, consumables and other supplies..
Full Time | Phnom Penh | Non-Executive | Tech and Helpdesk Support
Tonle Bassac Restaurant ll (Food and Berverage)
installing and configuring computer hardware operating systems and applications;monitoring and maintaining computer systems and networks;talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;troubleshooting system and network problems and diagnosing and solving hardware or software faults;replacing parts as required;providing support, including procedural documentation and relevant reports;following diagrams and written instructions to repair a fault or set up a system;supporting the roll-out of new applications;setting up new users' accounts and profiles and dealing with password issues;responding within agreed time limits to call-outs;working continuously on a task until completion (or referral to third parties, if appropriate);prioritising and managing many open cases at one time;rapidly establishing a good working relationship with customers and other professionals, such as software developers;testing and evaluating new technology;conducting electrical safety checks on computer equipment.Salary.
Full Time | Phnom Penh | Junior Executive | Tech and Helpdesk Support
Mito Hotel (Hotel / Resort / Travel)
IT Specialist:The IT Specialist job is to manage the day to day activities of the Information Technology (IT) function, plan and organize daily maintenance work. He must manage the office hardware and software, perform weekly cleaning and inspection of all staff computers, and maintain network and anti-virus software, program files and back-up data files on the computer system to ensure maximum operating efficiency.He/she must also be responsible for the posting and updating of promotional information and advertising banners on the company website and other online websites as well as some designing works.
Full Time | Phnom Penh | Junior Executive | Tech and Helpdesk Support
E Penh Co.,Ltd (Information Technology / Digital)
- Install hardware and software systems- Training clients with the new systems- Troubleshooting a variety of computer issues- Offering technical support on-site or via phone or email or Skype- Fixing equipment, including printers and scanners- Setting up new equipment and upgrading existing systems- Another task will be assigned by manager
Full Time | Phnom Penh | Junior Executive | Tech and Helpdesk Support

Stay in construction!!!

Stay in construction!!!