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PRASATs Boutique Hotel (Hotel / Resort / Travel)
Full Time | Phnom Penh | Junior Executive | Customer Service
CHIP MONG INSEE CEMENT CORPORATION (Manufacturing / Production)
•To ensure the most effective and efficiency on complaint handling.•To maintain sales order on time delivery and coordination with all cross functions for timely delivery.•To build productive communication with customers and to determine the specific problem must be escalated to which cross function within timely manners.•To liaise with other cross functions, in order to keep them inform and involved in creating solutions to problems.•Be available for working as shift rotation and to fulfil order from the customer during the none operation period of call centre.
Full Time | Kampot | Senior Executive | Customer Service
Borey Peng Huoth (Property / Real Estate)
1. Scope of working:- Customer Service Officer is responsible for providing product (Housing) information and dealing with customers.2. Duties & responsibilities:- Attract potential customers by answering product(Housing) questions; suggesting information about other products (Housing)- Maintain customer records by updating filesinformation- Resolve product (Housing) problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment- Recommend potential products (Housing) to management by collecting customer information and analyzing customer needs- Prepare product (Housing) reports by collecting and analyzing customer information- Contributes to team effort by accomplishing related results as needed.
Full Time | Phnom Penh | Non-Executive | Customer Service
DTV Star Co., Ltd (Digi) (Telecommunication)
• Provide support to customer by phone• Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults• Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.• Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups• Work closely with engineer team to maintain and facilitate customers in good support• Other task related with technical supporting.
Full Time | Phnom Penh | Junior Executive | Customer Service
PTC Computer Co.,Ltd (Information Technology / Digital)
- Settle consumer's concern/complain promptly and effectively- Provide information about the products, service and other information as needed to the consumer- Check issue on product to customers- Receive information from the customer and working with other department to get the solution to the customers- Follow up and ensure each customer queries are well handle- Daily/weekly report to CS team leader/Supervisor- Other tasks assigned by Supervisor or managersBenefit:- 13th monthly salary- Incentive - Married Leave- Sick Leave- Funeral Leave- Pregnancy Leave- Healthy Care- Annual Leave
Full Time | Phnom Penh | Junior Executive | Customer Service
The Plantation Urban Resort and Spa (Hotel / Resort / Travel)
- Welcoming guest with smiles and Khmer greeting- Serving welcome drink, cold towel to guest- Clearing glasses, used cold towel, and plates
Full Time | Phnom Penh | Non-Executive | Customer Service
The Plantation Urban Resort and Spa (Hotel / Resort / Travel)
- The waiter role is very important in looking after our guests in the restaurant and bar.- Welcome all guests who come in to the restaurant- Talk to all guests and be friendly and polite to them- Take orders from the guest and serve them their food and beverages.- Communicate well with other team members and kitchen.- Remember details about our guests and use this in conversations with them- Upsell specials and menu items as per direction from Supervisor and Head Chef.- Respond to guest queries and requests- Look after our guests on the beach and by the pool and serve them- Be attentive to all guests and anticipate their needs- Complete all other tasks as given by the Restaurant Supervisor and General Manager.
Full Time | Phnom Penh | Junior Executive | Customer Service
Dewhirst Co.,Ltd (Manufacturing / Production)
2. Role PurposeThe position represents an excellent opportunity to help with the support of the IT infrastructureand together with IT systems used at the factory.The IT infrastructure and several systems at the site will integrate with UK based systems, thereforegood English language skills are required to aid the support of these3. Duties and Responsibilities1- IT Management· Actively promote the most effective use of IT throughout the business· Liaise with business management to understand the system requirements· Liaise with Group IT to ensure that all system required by Cambodian site fit into theGroup IT Strategy as appropriate· Deliver and implement agreed Application & Technical IT projects· Manage the support of all local Application System together with Technical issues· Ensure that the IT infrastructures is to Group IT standards· Procurement of IT Resources as approved· Ensure that IT staff are trained to provide adequate cover to support system usedand support IT Infrastructure & Applications at site· Ensure regular backups are taken, recorded and stored as agreed with Group IT· Ensure that Group anti-virus controls are in place on all servers and PC’s and that AVcontrols are regularly reported· Procure IT Hardware, Software & Supplies under approval guidelines defined by thesite Finance Director and Group IT· Ensure that Software Licensing compliance is metEnsure that Group IT policies are adhered to and that users are aware of these- Implementation· Project Manage or be part of Project Teams which implement IT projects (Applicationor Technical) as agreed with the FD and Group IT.· When acting as Project Manager- Ensure agreed deadlines are met- Ensure the agreed project scope and benefits are delivered- The project plan is documented and communicated as appropriate- Appropriate project documentation is producedDewhirst (Cambodia) Co. Ltd- Determine the implications of each project on any existing systems.- Liaise with management and other IT staff to minimize any impact oncurrent systems3- Support· Provide support for all locally installed server applications, escalating to externalsuppliers where appropriate. Current systems included are- Payroll, Time & Attendance & HR- GSD- Fastreact Planning System- Customer order processing applications including label printing· Provide support for all Technical Infrastructure used, escalating to Group IT orexternal suppliers where appropriate. Current system included are- Servers- WAN & LAN devices used to connect to systems- Backup Systems including Media Server- Internet Browsing & Web Filtering- Anti-Virus· Provide first level support for all Group Software Applications, escalating to Group ITwhere appropriate. These currently include- JD Edwards ERP system- Showme Data capture system for barcode scanning of garments- Microsoft SSRS Enterprise Reporting System- DeSL PLM system- Interfaces between JD Edwards and Fastreact
Full Time | Phnom Penh | Senior Executive | Customer Service
SIM Boutique Hotel (Hotel / Resort / Travel)
ប្រធានផ្នែកផ្ទះបាយ Chef De Partie (2 poeple )- To ensure that all mise-en-place in always freshly prepared and on time- To ensure that all dishes are being prepared to the correct recipe and to the correct quantity- To ensure that all dishes reach the hot plate or pass correctly garnished, the correct portion and size, presented on the prescribed serving dish in the prescribed manner- To ensure that his section is being kept clean and tidy at all times.- To ensure the junior cooks and trainees receive the right training and optimum guidance- To ensure that any anticipated shortages are communicated promptly to thee sous chef or head chef.- To ensure the no horseplay is allowed in section and that all staff are treated fairly and with courtesy.- Arrive before the designated start of your shift so that you do not inconvenience other employees or disrupt the efficient operations of the kitchen.- To be continually aware of, and maintain, the highest standards of personal hygiene and dress- To attend training course and seminars as and when required. To strive to study management subjects in preparation for future advancement. Job Requirements- Having minimum of six (6) months to one (1) year of working experience in Hotel or other related Service Industry is preferable- Fresh graduates are also welcome to apply - Either male/ female is welcome- Good command in English Communication Skills - Pleasant personality and healthy looking- Be reliable and punctual - Be eager to learn new things/ skills - Be committed- Be honest, and not afraid to ask for help instead of pretending - Be a team player!
Full Time | Phnom Penh | Junior Executive | Customer Service
PHS Asia Co., Ltd (General Business)
- Assisting in the servicing of our customers.- Equipment testing, chemical analysis and ensuring the optimal application of chemical treatment programs.- Assisting with the troubleshooting technical problems in a timely manner to ensure ongoing chemical treatment of process unit operations- Conducting site surveys and product/application/system audits.- Developing strong client relationships by driving value added and focused service delivery.- Managing customer inventories and product delivery- Responsible for driving and developing servicing to customers- To carry out daily work schedule repair and maintenance- Providing training, technical assistance and products training- Provide technical presentation and demonstrating products specification- Problem solving in case of emergency call or request from customer- Visit customer and monitor serving schedule to ensure on time- Travel within assigned area.
Full Time | Phnom Penh | Non-Executive | Customer Service
Eureka Villas (Hotel / Resort / Travel)
Front Office Receptionists are responsible for making guests feel welcome, reviewing reservations and​ bookings; preparation of guest’s or groups arrival and departure, greets guests, assigns suitable rooms,​and checks the guest’s method of payments and incidental charges, and handling guest’s immediate​​​​ problems or questions. high responsibility with every problems. be honest.
Full Time | Phnom Penh | Junior Executive | Customer Service
Eureka Villas (Hotel / Resort / Travel)
Full Time | Phnom Penh | Junior Executive | Customer Service
Dayungs Refreshment Management Plc (Food and Berverage)
- គ្មានបទពិសោធន៏ ក៏អាចដាក់ពាក្យបាន- អាចនិយាយភាសាអង់គ្លេស​ ឬ ភាសាចិនបានកាន់តែល្អ- រូបសម្បត្តិសមរម្យ- ប្រាក់ខែអាចចរចាបាន- 懂中文或者英文更佳- 没有经验即可- 面貌五官端正- 工资面谈- Can speak English or Chinese is plus- No experience also can apply- Good appearance- Salary Negotiation
Full Time | Phnom Penh | Non-Executive | Customer Service
Cashwagon (Cambodia) Co., Ltd. (Banking / Finance / Insurance / Investment)
- Develop objectives for the call center’s day-to- day activities.- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.).- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.).- Assume responsibility of budgeting and tracking expenses.- Hire, coach and provide training to personnel to maintain high customer service standards.- Monitor and improve ordering, telephone handling and other procedures.- Evaluate performance with key metrics (accuracy, call-waiting time etc.).- Prepare reports for different departments.
Full Time | Phnom Penh | Junior Executive | Customer Service
The Quay Boutique Hotel (Hotel / Resort / Travel)
- Welcome and greeting customers.- Take food and beverage orders from customers, advise & explain the menu to the clients- Attend the customers in a friendly and professional way- Listen and deal with guest complaints and inform to your Supervisor- Responsible for your station (cleanliness, maintenance of tables, chairs)
Full Time | Phnom Penh | Junior Executive | Customer Service

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Stay in construction!!!