• Manage showroom personnel and customer service to all customers and clients. • Develop detailed knowledge base for all materials and keep up to date on new products and technologies. • Give guidance and logistical assistance to customers for Furniture and Design with installation projects. • Develop and maintain partnerships with the design/build community. • Attend and participate in off-site trade organization meetings • Address and resolve any customer issues regarding product or service. • Develop showroom layout to create a compelling presentation of products follow Sang Pin Brand of head quarter as assign. • Design and build custom displays that highlight the materials and present them in a straightforward way. • Design, budget, contract, schedule, and oversee showroom installations and renovations. • Ensure the showroom displays are reflective of current inventory and that all products are labeled properly. • Ensure the showroom is clean, organized, and a safe work environment. • Manage sample inventory for all products. • Ensure thoroughness and accuracy of product information on the sample labels. • Coordinate staff to provide support and resources to outside sales representatives. • Design, build, and manage logistics for booth at trade shows. • Plan and host showroom events.
- Receive and welcome visitors, and direct them to the appropriate person/department - Respond to general administration inquiries and requests - Keep and clean all things in office.
- Responses to customer inquiries. - Fulfills customer requirements. - Guides customers to use the company's products.
Main Job Tasks and Responsibilities • answer telephone, screen and direct calls • take and relay messages • provide information to callers • greet persons entering organization • direct persons to correct destination • deal with queries from the public and customers • ensure knowledge of staff movements in and out of organization • monitor visitor access and maintain security awareness • provide general administrative and clerical support • prepare correspondence and documents • receive and sort mail and deliveries • schedule appointments • maintain appointment diary either manually or electronically • organize conference and meeting room bookings • co-ordinate meetings and organize catering • monitor and maintain office equipment • control inventory relevant to reception area • tidy and maintain the reception area