The main responsibility: have to reply the guest calling with requesting room service, spa service or front office request.Other Benefit:- Salary depend on experience (250$ per month)- Working time: 12:30pm to 09:00pm - 5% of Severance Pay + Tip + Yearly Increase depend on job performance- Public Holiday and Annual Leave provided according to Labor Law- The Resort provided one Meal- Insurance cover during working hour
Full Time |Siem Reap |Junior Executive |Telesales/Telemarketing
•Manage and maintain transmission network, service delivery and service quality assurance and operation and maintenance of ip and transmission network, ip core and access network level;•Provision and activate the services offering customers;•Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/fields engineers/contractors;•Monitor, maintain service availability for customer;•Restore service as quickly as possible to minimize impact customer’s business;•Manage network operation healthy and securely;•Operation and maintenance alert system to response incident on time;•Ensure network quality and minimize impact customers businesses;•Day-to-day technical operation activities and support customers;•Network technical support for customers 24x7 hours;•Receive, document and record all incidents notification in system;•Troubleshoot and escalate ticket to higher level for customers and network issue;•Communicate and facilitate with other department, local & international partners;•Ensure network performance for customers business continuity;•Closely monitor network operation and follow up with customers with specific time for incident;•Research new technologies and plan for any upgrade•Any other related tasks as assigned by line manager
Full Time |Phnom Penh |Non-Executive |Telesales/Telemarketing
Smart Axiata Company Limited (Smart)
+ Job Responsibilities . To create new or re-engineer current processes while demolished old processes with the core focus on customer line of sight within CMO division. To map out the current System Operation Process & Policy. Project Execution, governance, documentation and Records. Process Improvement and Standards Development. Ensure project management standards are followed. Gathering of project data and production of information for management review. Track the status of all projects within CMO Dept based on updates from all related stakeholder. Capturing project requests and ensuring each request has sufficient information to assess the project.. Keeping an up-to-date repository of projects underway and requests pending review.. Managing a resource capacity plan or resource forecast to help understand resource availability for project. Ensure clear communication among all groups involved in successful delivery of projects. This includes day-today communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions. Manage all post-delivery project needs including confirming project close with key stakeholders; debriefs and creating rebound opportunities; and assuring client satisfaction. Any assigned tasks by Head of PMO, CMO and CEO.
Full Time |Phnom Penh |Junior Executive |Telesales/Telemarketing