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WiCAM Corporation, Ltd (Telecommunication)
1. Assist to MIS Manager / CTO2. Making proposal, work flow3. application development base on the company needs4. co-work with the other team5. Manage the system team and database team6. Manage and Trouble shooting on the Billing system, Radius, Server, Storage
Full Time | Bavet | Junior Executive | Top Management
WiCAM Corporation, Ltd (Telecommunication)
•Manage and maintain transmission network, service delivery and service quality assurance and operation and maintenance of ip and transmission network, ip core and access network level;•Provision and activate the services offering customers;•Faulty identification of network problems, and fast rectification by coordinating with vendors/suppliers/fields engineers/contractors;•Monitor, maintain service availability for customer;•Restore service as quickly as possible to minimize impact customer’s business;•Manage network operation healthy and securely;•Operation and maintenance alert system to response incident on time;•Ensure network quality and minimize impact customers businesses;•Day-to-day technical operation activities and support customers;•Network technical support for customers 24x7 hours;•Receive, document and record all incidents notification in system;•Troubleshoot and escalate ticket to higher level for customers and network issue;•Communicate and facilitate with other department, local & international partners;•Ensure network performance for customers business continuity;•Closely monitor network operation and follow up with customers with specific time for incident;•Research new technologies and plan for any upgrade•Any other related tasks as assigned by line manager
Full Time | Phnom Penh | Non-Executive | Telesales/Telemarketing
Metfone Company (Telecommunication)
** Main responsibilities:* Technical position:- Plans network installations by studying customer orders, plans, manuals, and technical specifications,- Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexers, cable trays* Gender Male/Female* Field IT- Telecommunication* Working time - Morning: 08:00 – 12:00 ; Evening: 13h30 – 17h30* City/province Work at Metfone head office
Full Time | Phnom Penh | Junior Executive | IT-Network/Sys/DB Admin
Metfone Company (Telecommunication)
** Main responsibilities:* Technical position:- Plans network installations by studying customer orders, plans, manuals, and technical specifications,- Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexers, cable trays* Gender Male/Female* Field IT- Telecommunication* Working time - Morning: 08:00 – 12:00 ; Evening: 13h30 – 17h30* City/province Work at Metfone head office
Full Time | Phnom Penh | Junior Executive | Maintenance
Smart Axiata Company Limited (Smart) (Telecommunication)
+ Job Responsibilities:. Lead and manage retail shops operations in North and West provinces to achieve Smart Axiata’s goals in revenue, devices sales, SIM activation and customer experience target. Achieves sales growth in device and SIM activation and budgeted growth through people development and execution of retail strategies.. Works with the Head of Retail & Devices to generate ideas about future retail activities to increase competitive advantage. Collates and maintains up to data knowledge of market place, competitors and trends.. Manages and analysis of internal processes to ensure operational efficiency and effectiveness.. Spends time in retail shops with the team and customer.
Full Time | Phnom Penh | Senior Executive | Top Management
Smart Axiata Company Limited (Smart) (Telecommunication)
Job Responsibilities: • Lead and manage field sales force located in various provinces to attain sales and operational goals as assigned by company.• Establish regional sales objectives by creating a sales plan, visitation plan for provinces in support of overall company objectives.• Expand Smart dealer base by counselling field sales supervisor, building and maintaining relationship with dealers and identify channel expansion opportunities• Accomplish regional sales force human resources objective of recruiting, selecting, developing and disciplining field sales teams in assigned provinces.• Achieve regional sales operational objectives by contributing information and recommendation to strategic plans, completing action plans, and resolving operational problems.
Full Time | Phnom Penh | Senior Executive | Top Management
Smart Axiata Company Limited (Smart) (Telecommunication)
+ Job Responsibilities Being able to make high-level design choices and dictate technical standards, including software coding standards, tools, and platforms. Collaborate with others to determine functional and non-functional requirements for new software or applications. Use tools and methodologies to create representations for functions and user interface of desired product. Provide technical guidance and coaching to developers and engineers. Ensure software meets all requirements of quality, security, modifiability, extensibility etc. The goal is to provide a framework for the development of a software or system that will result in high quality IT solutions.
Full Time | Phnom Penh | Senior Executive | IT-Network/Sys/DB Admin
Smart Axiata Company Limited (Smart) (Telecommunication)
IT support function for Smart Axiata user environment mostly involving working with end-user devices and software.+ Job Responsibilities:- Users’ PCs daily support (applications installation, troubleshooting, disk space management, antivirus protection, printer settings, VPN setup etc);Call center users’ support (IP phone setup, headsets check and replacement etc);- New hardware installation;- UPS check and replacement;- User IP and analogue phones installation and support;- Printers check and setup;- Submitting of broken equipment to suppliers;- Essential LAN setup, cable running, UTP patchcords crimping;- Periodical PCs maintenance and general IT environment checks in Phnom Penh and provinces;- Other relevant tasks assigned by head of IT infrastructure, CIO and CEO;Business trips are possible.
Full Time | Phnom Penh | Junior Executive | Clerical/Administrative
Smart Axiata Company Limited (Smart) (Telecommunication)
Job Responsibilities Successful business analyst is able to develop high-level product specifications with attention to system integration and feasibility, define all aspects of development from appropriate technology and workflow to coding standards, communicate successfully all concepts and guidelines to development team, oversee progress of development team to ensure consistency with initial design.
Full Time | Phnom Penh | Senior Executive | IT-Network/Sys/DB Admin
Smart Axiata Company Limited (Smart) (Telecommunication)
Job Responsibilities : The SmartLuy Business Development Manager is responsible to build market position for SmartLuy by locating, developing, defining, negotiating, and closing business relationships. Develop and implement enterprise sales strategy of mobile money products relevant for payments ecosystem development with a digital focus, in line with overall corporate strategy. • Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations, examining risks and potentials, estimating partners needs and goals.• Closes new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations.• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.• Contributes towards developing strategic business plans through the provision of appropriate account and market intelligence and, to take responsibility for implementation of these specific action plans to support overall relevant strategy.• Engages in business negotiations with potential and existing clients and accountable for the outcomes.• Generates business development reports and analysis.• Works with internal stakeholders to ensure processes are effective and efficient, in line with defined and approved design and rules.• Performs other tasks relevant to the role as assigned by senior management.• Protects organization's value by keeping information confidential.
Full Time | Phnom Penh | Senior Manager | Top Management
Smart Axiata Company Limited (Smart) (Telecommunication)
Job Responsibilities :· Administrative on VAS platform and assurance stability of VAS services· VAS Product implementation· Operation and handle of all VAS network elements SMSC,MMSC, IVR,CRBT, WAP GW,USSD· Technical support, analysis and troubleshooting of VAS services from customer care· Network capacity, performance monitoring and health check of systems· Responsible for analysis, configuration and maintenance of products roll proposed by commercial departments· Implementing and handling integration VAS services with content providers· Technical support, analysis and troubleshooting of content provider services.· Retrieving necessary statistics. Willingness to participant in 24/7 on call service and emergency onsite support.
Full Time | Phnom Penh | Junior Executive | Clerical/Administrative
Smart Axiata Company Limited (Smart) (Telecommunication)
To support Head of Digital Transformation to work across all divisions to ensure we have the most effective and efficient way to serve our customers and staff. This will include, but not limited to, re-engineering our business processes, enhancing our system platforms, building new systems and apps, and managing projects.+ Job Responsibilities:-To map out the current System Operation Process & Policy- To create new or re-engineer current processes while demolishing old processes with the core focus on customer line of sight across all divisions- To review and enhance the current product development process so that we can launch a new product, service or promotion on time and have the ability to respond back to competitors in less than 3 days- To review and enhance our supply chain of SIMs, scratch cards and devices/accessories to ensure we always have the right balance of stock level at all times- To review all touch points and transform each moment of truth to provide great customer experience- To create an alternate channel for speedy feedback mechanism and resolution for key management on customer issues and complaint.- To work across divisions on our customer/consumer database cleansing, capturing and categorization- To implement the right analytic platform and finally monetize the data directly or indirectly.
Full Time | Phnom Penh | Senior Executive | Top Management
Smart Axiata Company Limited (Smart) (Telecommunication)
- Acquisition, management and development of indirect distribution channels and POSM (mobile phone shops, dealers, retail facilities, etc.) recruit shop sign and light box.- Maintaining and developing relationship with dealer via visiting, telephone calls and emails, meeting. Making accurate sales volumes.- Coordination of merchandising and marketing activities with partners.- Recording sales and order information and sending copies to sales office.- Reviewing own sales performance, aim
Full Time | Phnom Penh | Junior Executive | Top Management
Smart Axiata Company Limited (Smart) (Telecommunication)
+ Job Responsibilities. To ensure employee’s data, mail group, company org. chart are accurately updated in HRIS/Employee Database . Maintain and records overall HR documents such as HR policies, procedures, forms etc. Completes monthly and year-end reports regarding terminations, transfers, and new hires. Notify the contract ending date to related department and process contract renewal. To send the notification to related department as per resignation of the employee. Assist in recruitment for specific job levels (job positing, screening, interviewing, conduct job offer….). Conduct reference check before hire. Issue employment agreement of new hires, transfer, promotion for specific job levels. To assist in employer branding activities, and other related HR Operations projects. Conduct exit interview for specific job levels. Complete all other activities assigned by the supervisor as per management decision.
Full Time | Phnom Penh | Junior Executive | Human Resource
Smart Axiata Company Limited (Smart) (Telecommunication)
+ Job Requirements . Manage operation on handle and support all enterprise issues, processes, procedures, transactions, policies..etc. Conduct the gaps and mistake report that did by post-paid back office agent and finalize how to make it better. Manage team to operate day to day tasks for enterprise team such as new post-paid line register, contract scanning, contract renaming, changes activity to all post-paid lines. Manage/allocate workforce to handle the workload within the unit/group according to the company strategy, employees’ job descriptions and individual targets . Monitoring back office post-paid group performance and take appropriate measurements with target setting. Offering immediate solutions/supports to subordinates/customers forwarded from channels such as front office, enterprise team and contact center. Shift planning, organizing, preparing schedule, organizing meetings, events, briefing. and day to day managing back office post-paid operation. Define customer treatment processes and procedures, training and products sharing to subordinates. Guaranteed an immediate support to all smart shops for consumer postpaid matters and post-paid hotline. Checking and investigating subscription and other forms as well as records for various corporate sales purposes. Assist and coordinate with corporate sales and billing teams. Assist controlling staff in maintaining inventory records. Prepare and reconcile customer balances by running FAs and other internal document. Do daily, weekly and monthly report for HCS, CMO, CEO. Complete all the assigned tasks by the manager as per management decision.
Full Time | Phnom Penh | Senior Executive | Top Management

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Stay in construction!!!