Telecommunication jobs found in Cambodia

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Telecommunication jobs found in Cambodia

Call Center ( English and/or Chinese Languages ) Full Time(1) and Part time(3)

Toll Free Telecom (Cambodia) (Telecommunication)

-Can bale to answer the phone and provide clear information with professional tone -Can chat and comment to customer order by Facebook-Make out going call for market research and survey-Resolves complaints and answers questions of customers -Write daily, weekly, and monthly report to Supervisor-Perform additional duties as assigned by Managing Director

Network Investigator

DTV Star Co., Ltd (Digi) (Telecommunication)

• Perform server or city infrastructure and clients investigations outside of office• Perform daily reports• Communicate closely with sales team, customer service and installation teams• Follow to company rules, perform the job without late, prepare and provide all necessary report to manager in-time.• Support DIGI brand and company reputation• Other duties as assigned• Possibility to read and understand city maps.• Basic knowledge of PC, possibility to use Google maps, street view - big plus.ថ្ងៃធ្វើការ : Mon -Friម៉ោងធ្វើការ : 7:30 to 5:00 PMHoliday : Public Holiday

Retail Assistant

HRINC (Cambodia) Co., Ltd (Telecommunication)

• GTM, Retail and Marketing sample Management • POSM and gifts management• Warehouse management• Execute the promotion actions

Technical Assistant (Urgent)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Perform Stock controlling and arrangement as follow but not limited: receiving the equipment and materials from Main stock to Branch Stock; distributing equipment and materials to technical mobile teams and commercial team leaders, calculating the consumption of the equipment and materials and order it in time.• Preparing necessary reports and orders.• Distributing daily task to technical mobile team, collect reports from technical mobile team, assist to Technical Supervisor to prepare tasks.• Keep control for technical staff attendance, keep in order attendance book for technical staff, provide attendance reports etc.• Manage a cleaner (one person), assist to operate general administrative needs, assist to perform inspection of the building condition, provide related reports to Branch Manager and perform courier tasks.• Follow to company rules, perform the job without late, prepare and provide all necessary report to manager in-time.• Stock controlling, supervising one cleaner, responsible for performing all tasks given from Technical Supervisor or Branch Manager.• Direct reporting: Technical Supervisor; Indirect reporting: Branch Manager, Administrative Manager, Main Stock Manager, Logistic Manager• Support DIGI brand and company reputation• Other duties as assigned

Human Resources Assistant(Urgent)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Maintaining Employee relations and assist with day to day operations of the HR functions and duties• Welcome new employees to the organization by conducting orientation and on-boarding. • Submits employee data reports by assembling, preparing, and analyzing data.• Process documentation and prepare reports relating to personnel activities • Prepare all salary processing documents • Provides payroll information by collecting time and attendance records.• Managing attendance and leave records of all employees• Provide clerical and administrative support on company’s Policy to all levels of employee• Management of Employee List & Insurance• Filling all staff profiles & maintaining employee information by entering and updating employment and status-change data.• Other duties as assigned by Manager

Sales Adviser

Cogetel Limited (ONLINE) (Telecommunication)

• Promote and sell internet service to the customer • Control and sell prepaid card• Commit to meet the sales target and KPI • Advise customers on getting service upgrade or how to use best the services bought• Describe and explain products and services to customer • Prepare quotation for customer• Provide sales service to customers

Branch Manager (3 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

- Work closely with executive management team to achieve company goal and target KPI’s- Organising and executing main function of the company’s business: Sales, Installation,Support in order to achieve target within given area.- Manage all of the day to day operations of the branch to make sure it runs smoothly.- Organize working process for staff as well keep a building and environment in accordancewith fire and safety engineering requirements.- Interacting with customers on a regular basis to ensure satisfaction and gain usefulfeedback.- Resolving customer problems as needed.- Evaluating employee performance and providing feedback and coaching as needed. Recognising employee achievements and encouraging excellence in the work environment.- Increasing brand awareness for the company within the community.- Briefing employees on current sales goals, promotions, and other relevant information.- Complying with all applicable laws and regulations for the industry within your branch.- Managing budgets, allocating branch funds, and defining financial objectives.- Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals.- Adhering to high ethical and professional standards.- Responsible for good work practices and occupational health and safety programs of branch.

Call Center Manager (1 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

-Managing the daily running of the call centre, including sourcing equipment, effective resource planning and implementing call centre strategies and operations-Prepares call center performance reports by collecting, analysing, and summarizing data and trends.-Prepare reports for different departments or upper management-Collect and analyse call center statistics-Assume responsibility of budgeting and tracking expenses-Ensure that all employees follow the company’s best practices for call center management and operation-Making sure that calls are answered by staff within agreed time scales and in an appropriate manner.-Coaching, and motivating people at pace.-Ensuring that all staff are kept informed of legislation, new working practices and technological changes.-Identifies and resolves customer issues as well as participates in routine communications with clients to ensure complete customer satisfaction-Ensure proper recruitment, training, staffing and technology to handle call volume, contractual requirements and interviewing of new members.-Providing reports on various aspects of staff performance to other members of the management team and upper management.-Manage and organize staffs monthly schedule-Fully comply and respect Company Policy & internal regulations-Other duties as assigned

Technical Support of Call Center(អ្នកទទួលទូរស័ព្ទ)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Provide support to customer by phone• Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults• Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.• Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups• Work closely with engineer team to maintain and facilitate customers in good support• Other task related with technical supporting.

ភ្នាក់ងារចេញលក់តាមផ្ទះ (៩ រូប)

DTV Star Co., Ltd (Digi) (Telecommunication)

** ការទទួលខុសត្រូវ៖- ទំនាក់ទំនងអតិថិជនតាមលំនៅដ្ឋានដោយផ្ទាល់- បំពេញតាមទិសដៅក្រុមហ៊ុនដាក់ឲ្យ- ស្តង់ នឹងរៀបរបាយការណ៏ប្រចំាថ្ងៃ- សិស្ស ឬនិស្សិតត្រូវបានលើកទឹកចិត្តឲ្យដាក់ពាក្យ និងមិនតម្រូវឲ្យមានបទពិសោធន៏- Working time : 8 - 5PM- Working Day : Mon-Sat Day off : Sunday and plus 2 days- Holiday : National Holiday Benefit : EIP , LP , Phone and Gas allowance, Annual leave

អ្នកប្រមូលប្រាក់តាមផ្ទះ (2 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Call make appointment with client for collect payment at client site (residential)• Call explain and confirm the payment due date and cycle payment• Client problem ( reconfiguration router client house )• Showed client problem to support• Follow up client pending• Call client unpaid list• Fully comply and respect Company Policy & internal regulations• Other duties as assigned- Working time : ៨ - 5PM- Working Day : 5.5 days per week- Holiday :Specific Holiday Benefit : EIP , Commission, Annual leave

Supervisor Customer Service Back Office (1 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Investigate cs back office's problems and find solutions.• Communicate with internal department related via phone, email, or letter• Resolve complaints and order issues• Analyze/ collecting data and statistic• Train managers on how to effectively lead customer service agent

Technical Support Officer (5 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Technical support of customers, troubleshooting• Management team• Work closely with engineer team to maintain and facilitate customer in good service• Other task related with technical supporting

Corporate Sale Officer (3 positions)

DTV Star Co., Ltd (Digi) (Telecommunication)

• Maintain contact and build relationships with customers• Call, visit and follow up customers to make new sales• Provide excellent presentation to prospected• Collecting, analyzing, evaluating and accounting the information in order to increase productivities of sales.• Achieve and exceed monthly target• Complete relevant sales and marketing tasks• Complete sales daily report

អ្នកបើកបរ និង អ្នកបើកតុកតុក (៧ រូប)

DTV Star Co., Ltd (Digi) (Telecommunication)

** ការទទួលខុសត្រូវ៖- ថែរក្សា សម្អាត ត្រួតពិនិត្យលក្ខខណ្ឌ ឬ តុកតុក រថយន្តប្រចាំថ្ងៃ- ផ្តល់ពត៌មានអំពីបញ្ហារបស់រថយន្តមកកាន់ថ្នាក់លើ- ជូនបុគ្គលិកក្រុមហ៊ុនទៅកាន់ទីតាំងដែលត្រូវបំពេញការងារ- បំពេញរបាយការណ៍ ការធ្វើដំណើរប្រចាំថ្ងៃ- ការងារបន្ថែមទៀតនឹងត្រូវចាត់ចែងដោយអ្នកគ្រប់គ្រង

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