- Prepare doughs, fillings, batters, icings and other components by measuring or weighing ingredients using graduatedcontainers or scales to ensure uniformity.- Use tools such as hand mixers, electric mixers and cooking machinery to blend together ingredients to create highqualitybaked goods.- Cook prepared dough in ovens or on grills as needed, using molds, pans or sheets, depending on the proper bakingtechnique for the item.- Decorate cakes, pastries and other baked goods, including custom-made decorations for birthdays, weddings andother celebrations.- Coordinate deliveries to the bakery and buy necessary ingredients to ensure a fully stocked kitchen to reduce anydowntime during the day.- Perform routine checks on raw materials to ensure they adhere to high-quality standards and are not expired ordamaged.- Inspect baked goods to ensure they are of the highest quality, and remove any damaged items before they reach thedisplay case.- Adjust the amount of ingredients, the oven temperature, conveyor speeds and humidity as needed so that all productscome out as expected
Full Time |Kampong Speu |Junior Executive |Food/Beverage/Restaurant
- Help in the preparation and design of all food and drinks menus.- Produce high quality plates both design and taste wise.- Ensure that the kitchen operates in a timely way that meets the quality standards.- Fill in for the Executive Chef in planning and directing food preparation when necessary.- Resourcefully solve any issues that arise and seize control of any problematic situation.- Manage and train kitchen staff, establish working schedule and assess staff’s performance.- Order supplies to stock inventory appropriately.- Comply with and enforce sanitation regulations and safety standards.- Maintain a positive and professional approach with co-workers and customers.- Understand how food safety laws impact yourself and the resort and ensure that these rules are monitored andenforced.- Learn and understand all security, safety and hygiene components of the role
Full Time |Kampong Speu |Junior Executive |Hotel/Tourism
-Reporting to the Executive Chef, responsibilities and essential job functions included.-Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues.-Ensure the consistency in the preparation of all food items for menus according to the Pine View Kitchen recipestandards.-Actively share ideas, opinions and suggestions in daily shift briefings.-Ensure all Kitchen Colleagues are aware of standards and expectations.-Complete daily checks of all ingredients to ensure freshness and quality standards.-Maintain proper rotation of product in all chillers to minimize wastage/spoilage.-Have full knowledge of all menu items, daily features and promotions.-Ensure the cleanliness and maintenance of all work areas, utensils and equipment.-Follow kitchen policies, procedures and service standards.-Follow all safety and sanitation policies when handling food and beverage-Other duties as assigned
Full Time |Kampong Speu |Junior Executive |Food/Beverage/Restaurant
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or relevant industry standards during allaspects of work;· Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Keeps updated on the daily operation changes or new requirements so that arrangements can be made for manpower to be deployed to all duty posts;· Implements all security procedures and orders at his duty posts. Maintains the cleanliness and equipment at his duty post;· Ensures that all activities at his duty posts are recorded in the station diary at the assigned post;· Guards property against theft, fire, vandalism and illegal entry;· Communicates with other security officers and supervisors using the security communications system following the procedures and in a professional manner at all time;· Ensures that patrons entering the premises meet the required dress code and age restrictions;· Ensures that patrons entering the building have not been drinking excessively. Escorts inebriated patrons from the premises;· Warns violations of rule infractions, such as loitering, smoking, or carrying forbidden articles.Apprehends and/or removes miscreants;· Watches for and reports irregularities such as fire hazards, leaking water pipes and windows andsecurity doors left unlocked;· Delivers chips and documentation to and from tables and chip bank;· Escorts hopper fills from the coin booth;· Removes drop boxes from the gaming table;· Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized person;· Observes departing personnel to guard against theft of company property;· Ensures good conduct and discipline throughout his/her tour of his duty;· Responds to incident/case with his area of responsibility and reports the incident to his TeamLeader/ Team assistant;· Performs escort duties to any Junket Player or VIP;· Permits only authorized persons to enter restricted areas of the property;· Records and reports information such as property damage, unusual occurrences, and the malfunctioning of machinery or equipment.
Full Time |Phnom Penh |Non-Executive |Security/Armed Forces/Protective Services
Waiter/ Waitress· To have complete knowledge on the food / beverage / service available in sections appointed;· Ensures that NagaWorld Hotel standards and policies are explained to staff, and are correctly applied;· Be aware of and applies the procedures concerning hotel Fire and Life Safety Emergency procedures;· Ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards;· Monitors and ensures smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable);· Maintains consistency in quality of food and beverage / service / cleanliness of sections appointed;· Makes sure of putting in place (work place preparation) and checked well on each meal period;· Makes sure all the Beverages served in maximum 3 minutes time with proper garnish as per recipe;· Obtains customer feedback and inform Captain / Supervisor;· Handles minor complaints and reports them to the Captain / Supervisor;· Checks set-up / put in place prior to start of operations;· Checks cleanliness of sections prior to and after service;· Ensures co-operation and smooth communication between staff in section(s) appointed and other departments;· Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage;· Practices economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible);· Makes sure punctuality, grooming and performance are maintained;· Makes sure breakfast / lunch/ dinner and supper operation runs smooth as briefed by the Captain / Supervisor before each meal period;· Enforces staff motivation and team building; Conducts staff training when required;· Assists in any other tasks as specified by his / her supervisor.Bartender· Makes sure all the Beverages / Chiller / Freezer and other mis-en place kept tidy and sanitized within the outlet He / she assigned;· Monitors and ensures smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable);· Maintains consistency in quality beverages / service / cleanliness of sections appointed;· Makes sure mis-en place (work place preparation) and check well on each meal period;· Makes sure all the beverages served in maximum 3 minutes time with proper garnish as per recipe and reached to guest table;· Serves customers in a friendly and helpful manner· Obtains customer feedback and inform Captain / Supervisor;· Makes sure punctuality, grooming and performance is maintained;Assists in any other tasks as specified by his / her supervisor.
Full Time |Phnom Penh |Non-Executive |Customer Service
· Performs preventive maintenance, repairs and replaces assigned M&E equipment, including pneumatic;· Diagnoses, troubleshoots refrigeration and air conditioner equipment and makes necessary repairs;· Operates diagnoses, analyzes and records findings on all M&E equipment including boilers, chillers, pumps,motors, air handling units and cooling towers;· Maintenances key control system, inventory, cut, and receives key for the company;· Inspects fire and smoke alarm systems regularly, making necessary minor adjustments and making recommendations for major adjustments to the supervisor;· Diagnoses, troubleshoots electrical failures and issues, makes necessary repairs or works with contractors to solve issues;· Monitors, implements and coordinates all maintenance problems;· May performs generator service and maintenance, including but not limited to oil filters, electricalconnections and hydraulic components;· Other duties as assigned.
Full Time |Phnom Penh |Non-Executive |Sales / Eng/Tech/IT
Ensure Compliance to Rules and Regulations· Assists with strategic/Business Plan development, updating and monitoring;· Assists to ensure development of annual budget and cost management, within the context of Legal Operations.General Job Functions· Provides administrative support to Legal Department;· Does inventory requisition;· Drafts and finalizes agreements;· Assists in working with other Ministries of Cambodia and lawyers;· Does research especially on laws;· Translates general and legal documents;· Helps developing cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports;· Keys in data, tracking and organizing the secure filing of Legal Department;· Communicates and maintains relationships with internal and external parties, as appropriate, in a highly professional, diplomatic and friendly manner;· Able to work extended hours when required with a strong work ethic, including professional self-presentation;· Coordinates and undertakes any specific project, duties and responsibilities as delegated by theLegal Counsel; Manager and/or Supervisor.
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or relevant industry standards during all aspects of work;· Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity;· Registers and rooms all arrivals according to established procedures;· Maintains intimate knowledge of departmental standards and procedures;· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation;· Maintains cashier float and ensures accurate daily report of all money received;· Cashes hotel guest’s personal and travelers checks and assists with currency exchange;· Keeps abreast of all modifications to accounting policies and procedures;· Responsible and attends to guest’s request of using the service of safety box at all times;· Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Rewards Programs, and also NagaWorld Group Loyalty programs;· Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist;· Is familiar with other NagaWorld Hotel & Entertainment Complex so that guest indication;· Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service;· Performs the audit balances and prepares all works for audit in an orderly fashion;· When on night shift, checks night report, prepares the morning report and prepares all necessary forms for the guest arrival;· Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems;· Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a NagaWorld Brand;· Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times;· Endeavors to maintain the high standards of the hotel with particular regard to the importance of NagaWorld Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard;· Demonstrates Awareness of OH&S policies and procedures and ensures all procedures are conducted safely and within OH&S guidelines;· Be aware of duty of care and adheres to occupational, health and safety legislation, policies and procedures;· Be familiar with property safety, first aid and fire and emergency procedures and operates equipment safely and sensibly;· Initiates action to correct a hazardous situation and notifies supervisors of potential dangers; Logs security incidents and accidents in accordance with hotel requirements.
Full Time |Phnom Penh |Non-Executive |Customer Service
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;· Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Ensures prompt, courteous and accurate service to all customers to achieve high level of guest satisfaction;· Be responsible for implementing hotel standards on food quality, preparation and presentation in his / her section;· Recommends changes in systems and procedures to increase efficiency and improve service levels;· Recommends changes in menu by introducing new dishes/presentations;· Ensures that the hygiene and cleanliness of the kitchen area is maintained as per predetermined standards;· Be responsible for controlling food wastage, without compromising on food quality.· Ensures proper security and safety of raw and cooked food / equipment by proper and is safe to use;· Ensures all the kitchen records are maintained properly at all times;· Ensures availability of ingredients and organizes work within the kitchen at all times in order to provide prompt service;· Maintains excellent intradepartmental communication by means of logbooks and various other memoranda as specified by the Executive Chef;· Assists in other areas of the operation when required.
Full Time |Phnom Penh |Non-Executive |Food/Beverage/Restaurant
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or relevant industry standards during all aspects of work;· Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Conducts the Games in accordance with the policies and procedures and standard operating procedures;· Maintains a professional, friendly and courteous atmosphere providing the customer with a pleasant gaming experience, and notifying the Supervisor of any customer needs;· Advises PIT Supervisor or other personnel of any important or relevant facts regarding specific players and their actions. Notifies PIT supervisor of customer transactions;· Checks that all cards are present in the deck. Check front and back for marks, check dice regularly for marks, etc.
Full Time |Phnom Penh |Non-Executive |Marketing/Business Development
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or relavant industry standards during all aspects of work;· Ensures all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Handles exchange cash to chips for customer vice-versa;· Balances the cash float on daily basis, declares non-balances;· Issues / collects chips from / gaming table and complete necessary document and system;· Incharge for sell / pay winning ticket for slot counter and update in system;· Assists for arrange drop box in softcount;· Counts and checks small note / riel money from bank and pile in bundle;· Reports suspicious activity to superior;· Performs other duties as assigned.
Full Time |Phnom Penh |Non-Executive |General/Cost Accounting
Ensure Compliance to Rules and Regulations· Ensures compliance with all NagaWorld standards or during all aspects of work;· Adheres to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.General Job Functions· Operates all required equipment and reports regularly on conditioning;· Operates all technical riders for the property and all in-house events;· Operates all technical riders for the property and MICE events;· Executes the operation of Digital Signage system;· Executes maintenance of all AV Systems when possible;· Manages all set up of audiovisual equipment for special events;· Manages all setup for special project ad promotions inclusive of AV systems;· Manages control panels during events and operate AV equipment.
Full Time |Phnom Penh |Non-Executive |IT-Network/Sys/DB Admin
· Carries out routine verification of daily income/expenses· Investigates any discrepancies and notifies the Supervisor of his/her findings· Interacts with the operating departments for any queries that may arise in the course of theverification· Prepares daily reports relating to the area being verified· Completes daily tasks on time and has no backlog· Performs any additional duties as requested by the Management
Orussey One Hotel & Apartment
(Hotel / Resort / Travel)
*Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel *Contact customers via calls or arranged meetings to discover their needs and requirements *Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel *Provide customers with a list of available services and their accompanying prices and offer discounts when necessary *Assist clients in selecting the most appropriate service that best meet their specifications and needs *Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement *Collaborate with other hotel staff to ensure clients have a good time *Monitor the customer service quality of the hotel to ensure customers are tended to appropriately *Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties *Process and facilitate requests for customized services such as room redecoration, equipment, and switch *Coordinate and organize the details of an event such as catering, lodging, seating, and security Resolve and quell misunderstandings within a hotel premises *Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals *Set annual budgets and implement strategies effective for achieving set targets *Conduct assessment of sales performance to make necessary adjustments to increase patronage.
Full Time |Phnom Penh |Senior Executive |Sales-Corporate
Orussey One Hotel & Apartment
(Hotel / Resort / Travel)
*Hotel General Rule and work place discipline*Room visiting and hotel area *How to welcome guest Enters and prepares the room for cleaning Bed,Making,Cleaning room & furniture*Replenishes guestroom, bath supplies and minibarBathroom cleaning*Checks and secures the rooms*Replenish amenities according to the operational standards*Deliver and retrieve items on loan to guests e.g. extra towels or pillows*Ensure security of guest rooms and privacy of guests*Responsible for the cleanliness and maintenance of his work area.*Responsible for the Hotel property in the work area.*Responsible to report broken items/ area to management *Responsible to follow up and keep pushing on maintenance work.*Ensue all request by the guest are solve within the same day*Bi- Weekly report to GM on housekeeping department Update daily job on daily task book
Full Time |Phnom Penh |Senior Executive |Top Management