The Bodia Wholesales manager is the main representative of Bodia Apothecary in external relationship. His/Her rule is to promote the products towards potential customers funneling partners such as hotels, souvenir shops, retail store, shopping mall, pharmacy… He/She establishes strategic partnerships and monitor the image of the brand through details maintenance and online presence. He/She is the one of the key members of the sales team with whom he/ she collaborates on daily basis.
1.Management and Operational responsibilities:
- Sales operations
o Branding image control and animation.
Constantly control the branding on displays and the selling places proper maintenance in the line of the brand values.
Implement corrective actions and / or training to ensure a constant brand proper representation. Implement the modifications or promotions decided in cooperation with management
o Ordering follow up
Follow up with partner’s representative about recurrent ordering from clients. Implement planning and strategy to motivate re-ordering.
o Payment collection
Track invoices and payment within terms. Report to management and accounting team about updates and issues.
o Performance monitoring
Monitor sales breakdown, promotion performances, clients’ statistics (foot flow, origin, requests, complains…) and establish improving strategies. Provide monthly analysis on outcomes of statistics.
o Clients’ management: Document tracking (invoice, stock lists…), storage advices at client’s premises. Negotiate and treat open issues with clients such as special promotion or discount, expired products return and / or replacement, loss and/or damaged products. Specific notice for consignment customer: establish contract for every new consignment customer, check stock on hand and close balance monthly.
- Sales prospection / boutique opening
o Find constantly new customers in Phnom Penh, Kampot, Kep, Sihanoukville area, follow up with every potential customer reporting.