Technical Support of Call Center​(អ្នកទទួលទូរស័ព្ទ)

662

Salary Offered

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$1001 - $1500 USD

Job Type Full Time
Job Function Customer Service
Position Level Junior Executive
Location Phnom Penh
Posted Date 05 Feb 2018
Closing Date 31 Dec 2020
Working Experience < 2 years
Qualification Bachelor's Degree
Preferred Gender Any
Age 18 - 30
Salary Offered

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$1001 - $1500 USD

• Provide support to customer by phone• Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults• Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.• Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups• Work closely with engineer team to maintain and facilitate customers in good support• Other task related with technical supporting.
• At least second year university student in field of Information Technology or related field• Experience in a network broadband LAN, WAN is preferred• Troubleshooting and problem resolution (both hardware and software)• Able to Work At night and shift rotation ( if need )• Able to perform in stressful environment or conditions• Good command of English• Discipline is a mustWorking Date : 6days / weekWorking Time : 2PM t0 9PM/ 3PM to 10PMHoliday : Public HolidayBenefit : Incentive After Pass Probation
Company Name DTV Star Co., Ltd (Digi)
Industry Telecommunication
Location No. 368, Street 163, Sangkat Olympic, Khan Chamkarmon, Phnom Penh, Cambodia., Phnom Penh
Contact Person Ms Eang Sereivuthea
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